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Learning the Subject Matter

As a user researcher, I’m not proud to admit that there have been times I’ve nodded along and pretended to understand a participant, while actually thinking, “What the heck is this guy talking about?”...

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What I Bring to UX from… James Bond

Perhaps it’s simply the wishful thinking of a James Bond fan (I have all of the movies on DVD), but I find it interesting and useful to compare what I do to other lines of work. For example, last year,...

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